or is it? right from when i first started my window cleaning biz ive been doing “an extra” for free . and i never mention it to a customer. i Hope they notice it and think “ah thats nice ” -which is probably why i do it.
so what is it? when anyone engages my biz to get their windows cleaned on the first clean they get the entire outer doors cleaned and scrubbed and polished for free. From then on at each subsequent window clean the doors are kept clean by wiping/scrubbing to maintain the appearance .